Terms and Conditions

Effective Date: March 14, 2025

Welcome to SoftxCity. Please carefully read the following terms and conditions before using our website or purchasing any products. By accessing or using this site, you agree to comply with and be bound by these terms. If you do not agree to these terms, please do not use our website.

1. General Information

2. Use of Website

  • You agree to use this website solely for personal and lawful purposes. You will not use the site for any illegal or unauthorized purpose.
  • You agree to comply with all local laws, rules, and regulations regarding online conduct and acceptable content.
  • We reserve the right to suspend or terminate your access to our website if you violate any of these terms.

3. Account Registration

  • To place an order, you may need to register an account on our website. You are responsible for maintaining the confidentiality of your account information, including your username and password.
  • You agree to provide accurate and complete information when creating an account and updating your details. You must notify us immediately if you suspect any unauthorized use of your account.

4. Product Information

  • Product Availability: All products available for purchase on our website are subject to availability. We reserve the right to change or discontinue products at any time without prior notice.
  • Pricing: All prices listed on the website are in USD unless otherwise stated. We reserve the right to modify product prices without prior notice. Prices include taxes where applicable but do not include shipping fees.
  • Product Descriptions: We make every effort to ensure that the product descriptions and images on the website are accurate, but we cannot guarantee that they are error-free. We are not responsible for any discrepancies between the product images or descriptions and the actual products.

5. Order and Payment

  • When placing an order, you agree to provide accurate and complete information, including payment details.
  • We accept various payment methods, including credit/debit cards, PayPal, and bank transfers (for bulk orders). All payments must be completed before an order is processed.
  • Order Cancellation: Once an order has been placed and payment is confirmed, it cannot be canceled unless the order has not yet been processed or shipped. If you wish to cancel an order, please contact us immediately at info@softxcity.xyz.

6. Shipping and Delivery

  • Shipping Fees: Shipping charges will be calculated at checkout based on your location.
  • Delivery Times: We strive to fulfill all orders promptly. Delivery times vary depending on the shipping method and location. Please note that unforeseen delays may occur.
  • Customs and Import Duties: International shipments may be subject to customs duties, taxes, and import restrictions based on your country. You are responsible for any such charges.

7. Returns and Refunds

  • Our Refund and Returns Policy governs the process of returning products and obtaining refunds. Please refer to that policy for detailed information on returns, exchanges, and refunds.
  • In case of defective or damaged items, you must contact us within 7 days of delivery to initiate a return or request a replacement.

8. Intellectual Property

  • All content on the website, including text, images, logos, videos, and trademarks, is owned by SoftxCity or its licensors and is protected by copyright laws.
  • You may not copy, reproduce, or distribute any content from the website without explicit written consent from SoftxCity.

9. Limitation of Liability

  • SoftxCity is not liable for any indirect, incidental, or consequential damages arising out of the use of our products or services.
  • We are not responsible for any loss of data, income, or profits related to the use of our website, products, or services.

10. Privacy Policy

  • Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in the Privacy Policy.

11. Changes to Terms and Conditions

  • We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the updated date will be indicated at the top of the page. You are encouraged to review this page periodically for any updates.
  • Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms and Conditions.

12. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of Vietnam. Any disputes arising from these terms shall be resolved in the competent courts of Vietnam.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at: